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Digital transformation initiatives to help you navigate a rapidly evolving industry

The utilities industry is undergoing unprecedented change. As major technology, market and policy changes continue to invite digitization and automation, digital transformation is needed across operations and business models if organizations are to thrive and fully benefit from Industry 4.0. As masters of IT and OT, WWT defines, designs and scales industry solutions for customers of all sizes. To help providers increase profit margins and evolve with the industry, WWT focuses our digital transformation efforts on four frontiers:

Digital transformation initiatives to help you navigate a rapidly evolving industry

Customer experience

Enable enhanced customer interactions.

Digital transformation initiatives to help you navigate a rapidly evolving industry

Worker experience

Work smarter and make moves faster while maintaining safety.

Digital transformation initiatives to help you navigate a rapidly evolving industry

Line of business digitization

Evolve from being data-rich to extracting actionable insights from data.

Digital transformation initiatives to help you navigate a rapidly evolving industry

Core IT modernization

Automate and optimize processes to speed delivery.

We help you navigate the utility nervous system

Watch for a visualization of the utility nervous system

The utility system overlaying our electric grid operates much like the human nervous system. Various field assets, line sensors, fault locators, IEDs and other IoT sensors operate as the system's nerves to transport real-time telemetry and sensory data. Integrated telecom networks serve as the data pathways.

To successfully navigate this system, all incoming data should be administered for analytics, automation and planning. Distributed intelligence can enable decisions at the edge with low-latency, removing the need to travel back to a centralized processing facility. Less time-sensitive data can then be sent to grid control centers for processing.

Our capabilities

Customer Experience

Inform customers about real-time power consumption metrics and service disruption​.

Worker Safety & Productivity

Digitize manuals, automate safety briefings and streamline compliance reporting.​

Operational Visibility​

Harness sensor data to extend the life of grid assets and prepare for disruptive events.​

New Lines of Business​

Leverage your network for broadband internet delivery, 5G backhaul and smart city support.​

Grid Modernization

Digitally instrument and automate data to accommodate changing energy sources.

Core IT Transformation

Automate IT processes to accelerate service delivery from months to minutes.

Industrial Cyber

Mature existing security controls to protect an expanding attack surface.
 

Asset Health & Intelligence​

Select, manage and govern sensors for condition-based maintenance.

Our work

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Case Study Public Cloud

Leveraging the Public Cloud to Improve Customer Experience

Strategic staffing and architectural guidance lead to reduced customer calls and enhanced digital engagement

Nov 12, 2019

6 min read

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Case Study VMware Cloud Foundation

Modernizing IT for West Coast Utility Provider

Learn how WWT helped a large utility provider with its aging infrastructure and multicloud journey.

Jun 29, 2022

4 min read

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Case Study Hybrid Cloud

Energy Provider Transforms Applications Through Hybrid Cloud Platform and DevOps Principles

WWT and VMware collaborated to develop and deploy a complete platform solution to meet regulatory requirements, improve deployment speed and lower operational costs.

Sep 23, 2020

5 min read

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Case Study Consulting Services

Utility Implements SAP HANA Infrastructure to Automate Auditing Process

Right-sizing the customer's environment for SAP HANA infrastructure helped improve auditing and reporting.

Sep 5, 2019

2 min read

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Case Study Consulting Services

Global Power Leader Uses Dynamic Personas to Shape Digital Workspace Strategy and Improve Employee Experience

WWT helped the company identify the technology needs of its many different types of workers, furthering a positive employee experience and user-centric IT operating model.

Nov 14, 2021

6 min read

Let's get started

Talk with a utilities expert today

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Utilities

Digitize operations to enhance user experience and leverage data to optimize decision making and drive Industry 4.0.

See more

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